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About this Service 1. Who can use this service? UND students, faculty and staff Anyone with a question related to the library's collections 2. What can you ask about? Specific facts Help doing your research Assistance using any of the library's resources and services 3. How long will it take to get an answer? We will respond to your question as soon as possible. Departmental hours of operation vary, so response time will depend on the type of question you ask and who in the library is available to answer it. 4. What other options do you have to get help? Call us at 701-777-4629 Visit the library. The reference desk is located on the second floor, beyond the security gates. Contact a subject specialist to set up a research appointment for more in-depth assistance